Terms of Service
Effective Date: May 2, 2026
Last Updated: October 17, 2026
Welcome to FlatRateCEUs. These Terms of Service govern your use of flatrateceus.com, including the purchase and completion of continuing education activities for sign language interpreters.
By accessing our website or purchasing an activity, you agree to these Terms of Service. If you do not agree, please do not use our website or services.
1. About FlatRateCEUs
FlatRateCEUs provides self-paced educational activities designed for sign language interpreters. Activities may address professional development, interpreting practices, Deaf culture, mentorship, and related topics.
We aim to make continuing education straightforward and accessible. Each activity's description provides information about its content, applicable continuing education credits, completion requirements, and price.
2. Eligibility and Accounts
You agree to provide accurate information when purchasing activities or submitting activity responses.
You are responsible for maintaining the confidentiality of your credentials and for activity conducted through purchased activities. Please contact us promptly if you believe your account has been accessed without authorization.
You may not use our website for unlawful purposes, interfere with its operation, or attempt to gain unauthorized access to its systems or other users' information.
3. Activities and Continuing Education Credits
FlatRateCEUs offers self-paced educational activities. Credit availability, the type and amount of credit offered, and completion requirements are identified in the relevant activity description.
To receive credit, you must satisfy the applicable requirements, which may include purchasing the activity, reviewing the required educational material, submitting responses, and meeting any stated assessment or accuracy requirements.
Purchasing an activity does not automatically guarantee the award of continuing education credits. Credit is awarded only after the stated requirements have been met and completion has been verified.
The acceptance of credits toward professional certification or renewal is determined by the applicable credentialing organization and its current rules. We do not guarantee that every activity will satisfy every individual's licensing, certification, renewal, or employer requirements.
You are responsible for confirming that an activity meets your professional needs before purchasing it.
4. Pricing and Payments
Prices are displayed on the website and may vary by activity. Unless otherwise stated, the price displayed at checkout is the price applicable to that purchase.
Payment must be completed through the payment methods made available at checkout. You authorize the applicable payment processor to process your transaction.
FlatRateCEUs may correct pricing errors, update prices for future purchases, or discontinue activities. Changes will not retroactively alter a completed purchase except as required by law.
5. Refunds and Cancellations
Please review an activity's description and requirements before purchasing. All sales are final. Refunds may be granted if the activity is inaccessible.
Nothing in these Terms limits any refund or other right that cannot legally be waived.
6. Activity Completion and Records
You are responsible for submitting accurate information and completing the requirements for each activity.
FlatRateCEUs may review submitted responses and completion records to verify eligibility for credit. We may request clarification or additional information when reasonably necessary to verify completion.
You may not submit work on behalf of another person, misrepresent your participation, or attempt to obtain credit through fraudulent means.
We may correct an administrative error in a completion record and may withhold or revoke credit obtained through fraud or material misrepresentation, subject to applicable requirements and procedures.
7. Intellectual Property
Unless otherwise indicated, website content and materials provided by FlatRateCEUs—including original activity content, written materials, graphics, designs, and branding—are owned by or copyrighted to FlatRateCEUs and are protected by applicable intellectual property laws.
You may access and use purchased materials for your own personal educational and professional development.
Unless we provide written permission or applicable law permits it, you may not reproduce, distribute, publicly post, resell, sublicense, or commercially exploit our original materials. You may not share access credentials or redistribute paid activities to others.
Third-party works discussed or referenced in activities may remain the property of their respective owners.
8. Website Availability and Changes
We strive to keep our website and activities available and accurate, but we cannot guarantee uninterrupted access or that the website will always be free of errors.
We may update, modify, suspend, or discontinue website features or activities when reasonably necessary. We will make reasonable efforts to address material service issues.
9. Communications and Marketing
We may send transactional communications necessary to process purchases, administer accounts, provide activity information, or respond to customer inquiries.
Marketing emails and text messages are optional and are subject to your consent and applicable law.
If you opt in to marketing text messages, you may receive recurring automated messages about FlatRateCEUs activities, offers, and updates. Message frequency varies. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchase.
To stop marketing text messages, reply **STOP**. For assistance, reply **HELP**. You may also contact us using the information provided on our website.
Opting out of marketing communications does not prevent us from sending necessary transactional or legally required communications.
See our Privacy Policy for information about how we handle personal information.
10. Third-Party Services and Links
Our website may rely on third-party providers for payment processing, website hosting, communications, and other functions. Third-party services may be subject to their own terms and privacy policies.
We are not responsible for the independent practices of third-party websites or services, except as required by law.
11. Disclaimers
Our website and educational materials are provided for educational and professional development purposes.
To the extent permitted by law, we make no warranties that the website will be uninterrupted, error-free, or suitable for every user's particular requirements. We do not guarantee a particular professional, employment, certification, or examination outcome.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
12. Limitation of Liability
To the extent permitted by applicable law, FlatRateCEUs will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or educational activities.
To the extent permitted by law, our total liability for claims arising from a particular paid activity will not exceed the amount you paid for that activity.
These limitations do not apply to liability that cannot legally be limited or excluded.
13. Indemnification
To the extent permitted by law, you agree to be responsible for losses and reasonable costs arising from your unlawful use of the website, your material violation of these Terms, or your infringement of another person's rights.
This provision does not require you to indemnify FlatRateCEUs for its own unlawful conduct or for any liability that cannot legally be shifted to you.
14. Suspension or Termination
We may suspend or terminate access to an activity if we reasonably believe there has been fraud, unauthorized access, unlawful activity, or a material violation of these Terms.
Where appropriate, we will provide notice and an opportunity to resolve the issue. Termination does not eliminate obligations or rights that accrued before termination.
15. Changes to These Terms
We may revise these Terms from time to time. The updated version will be posted on our website with a revised “Last Updated” date.
Changes apply prospectively unless otherwise required by law. Continued use of the website after updated Terms take effect constitutes acceptance of the revised Terms to the extent permitted by law.
16. Governing Law
These Terms are governed by the laws of the State of Oregon, without regard to its conflict-of-law principles, except where applicable law requires otherwise.
Any dispute will be handled in a court of competent jurisdiction, subject to applicable law and any rights that cannot legally be waived.
17. Contact Us
Questions about these Terms may be directed to:
FlatRateCEUs
Website: https://www.flatrateceus.com
Email: info@flatrateceus.com
By using FlatRateCEUs, you acknowledge that you have read and understood these Terms of Service.
Privacy Policy
Effective Date: May 2, 2026
Last Updated: October 17, 2026
FlatRateCEUs respects your privacy. This Privacy Policy explains how we collect, use, store, and disclose information when you visit flatrateceus.com, purchase educational activities, submit activity responses, or communicate with us.
By using our website, you acknowledge this Privacy Policy. Where consent is legally required for a particular activity, we will request that consent separately.
1. Information We Collect
Depending on how you use our website, we may collect the following categories of information:
Personal and contact information
- Name
- Email address
- Mobile phone number
- RID member number
Purchase and transaction information
- Activities purchased
- Purchase dates and amounts
- Transaction identifiers and payment status
- Billing information needed to process a transaction
Payments may be processed by third-party payment providers. We do not intend to collect or store full payment card details directly unless expressly stated at checkout.
Educational and completion information
- Responses submitted for activities
- Assessment results, where applicable
- Activity completion records
- Information needed to verify eligibility for continuing education credits
Technical and usage information
Our website and service providers may collect technical information such as internet protocol address, browser and device information, pages visited, and website usage data through cookies or similar technologies, where applicable.
Communications and consent records
We may retain messages you send us, your communication preferences, and records of consent or opt-out requests for email or text-message marketing.
2. How We Use Information
We may use collected information to:
- Process purchases and provide access to educational activities.
- Administer accounts and respond to customer service requests.
- Review submitted responses and verify activity completion.
- Maintain records needed to administer continuing education credits.
- Send receipts, purchase confirmations, service notices, and other transactional communications.
- Send marketing emails or text messages when permitted and, where required, with your consent.
- Improve our website, activities, and customer experience.
- Prevent fraud, protect website security, and enforce our Terms of Service.
- Comply with legal, regulatory, accounting, and record-keeping obligations.
We use personal information only for purposes consistent with this Policy and applicable law.
3. Email Marketing
If you subscribe to our marketing emails, we may send information about new activities, professional development opportunities, promotions, and FlatRateCEUs updates.
You may unsubscribe using the link in a marketing email. Unsubscribing from marketing emails will not necessarily stop transactional messages related to your purchases or activities.
4. Text-Message Marketing
If you voluntarily provide your mobile phone number and separately consent to marketing text messages, FlatRateCEUs may send recurring automated marketing text messages about educational activities, offers, and updates.
Message frequency: Varies.
Message and data rates: Your wireless carrier's standard message and data rates may apply.
How to opt out: Reply STOP to a marketing text message to unsubscribe. You may receive a final message confirming your opt-out.
How to get help: Reply HELP for assistance, or contact us using the customer service information on our website.
Consent to receive marketing text messages is not a condition of purchasing any product or service from FlatRateCEUs. You can purchase activities without subscribing to marketing texts.
We may retain your mobile number, consent records, the date and method of consent, and opt-out records as reasonably necessary to administer the messaging program, document compliance, and honor your preferences.
Mobile information and messaging consent are protected.
We do not sell mobile phone numbers or share mobile information or text-message opt-in consent with third parties or affiliates for their own marketing or promotional purposes. We may share this information with service providers that help us deliver and administer our messaging program, subject to appropriate restrictions. These providers may not use it for their own independent marketing.
Opting out of marketing texts does not prevent necessary transactional communications where permitted by law.
5. How We Share Information
We may disclose personal information in the following circumstances:
Service providers: We may share information with providers that help us operate our website, process payments, send emails or text messages, maintain records, provide customer support, or perform related business functions.
Professional or regulatory requirements: We may disclose information when reasonably necessary to administer continuing education credits, comply with applicable requirements, respond to lawful requests, or protect our rights and the rights of others.
Business transfers:** Information may be transferred as part of a merger, acquisition, restructuring, or sale of business assets, subject to applicable law.
With your direction or consent: We may share information when you request or authorize us to do so.
We do not authorize our service providers to use personal information for purposes outside the services they perform for us, except as otherwise permitted by law.
We do not sell personal information in exchange for money.
6. Cookies and Similar Technologies
Our website or service providers may use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage, improve performance, and support security.
You may be able to control cookies through your browser settings or website cookie controls, where available. Disabling certain cookies may affect website functionality.
If we use analytics, advertising, or other tracking technologies that are subject to additional consent or opt-out requirements, we will provide the notices and controls required by applicable law.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining educational completion and transaction records, administering accounts, resolving disputes, preventing fraud, and meeting legal obligations.
Retention periods vary depending on the type of information and the reason it was collected. When information is no longer needed, we will delete it, de-identify it, or securely dispose of it as appropriate, subject to legal and operational requirements.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.
No website, transmission method, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information entrusted to us.
9. Your Privacy Choices and Rights
Depending on where you live and the laws that apply, you may have the right to:
- Request information about the personal information we collect, use, disclose, or retain about you.
- Request access to or a copy of certain personal information.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to applicable exceptions.
- Opt out of certain sales, sharing, targeted advertising, or other processing where applicable.
- Withdraw consent for processing that relies on your consent.
- Opt out of marketing emails and text messages.
- Exercise applicable privacy rights without unlawful discrimination.
To submit a privacy request, contact us at info@flatrateceus.com with the subject line “Privacy Request.” We may need to verify your identity before completing certain requests.
We will respond within the timeframes required by applicable law. Some information may need to be retained to complete a transaction, maintain legally required records, protect security, or satisfy other lawful obligations.
10. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own policies.
We encourage you to review those policies before providing information directly to another provider. FlatRateCEUs is not responsible for the independent privacy practices of third parties, except as required by law.
11. Children's Privacy
FlatRateCEUs is intended for individuals seeking professional continuing education. Our website and activities are not directed toward children under 13, and we do not knowingly collect personal information online from children under 13 without legally required authorization.
If you believe a child has provided personal information inappropriately, contact us so we can review the matter and take appropriate action.
12. Changes to This Privacy Policy
We may update this Policy to reflect changes in our services, information practices, or legal obligations.
When we make changes, we will post the updated Policy on our website and revise the “Last Updated” date. Where required by law, we will provide additional notice or obtain consent.
13. Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact:
FlatRateCEUs
Website: wwwflatrateceus.com
Email: info@flatrateceus.com
Please do not include payment card numbers, passwords, or other highly sensitive information in ordinary email correspondence.